Last Updated: February 28, 2026
1. Order Processing
All orders are processed within 1ā2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email notification once your order has been shipped.
2. Shipping Coverage
We currently ship across India. Delivery to remote or rural areas may take additional time depending on courier partner serviceability.
3. Shipping Rates
We offer free shipping on all orders. No additional charges will be applied at checkout for delivery.
4. Delivery Estimates
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 5ā7 business days |
| Metro Cities (Delhi, Mumbai, Bangalore, etc.) | 3ā5 business days |
Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or high-volume periods (festivals, sales).
5. Order Tracking
Once your order is shipped, you will receive a notification with tracking details. You can also track your order anytime by visiting the Track Order section on our website or from your My Account dashboard.
6. Failed Delivery Attempts
If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package:
- The courier will attempt delivery up to 2ā3 times
- If all attempts fail, the package will be returned to us
- Re-shipping charges may apply for returned packages
Please ensure your shipping address and phone number are accurate at the time of checkout.
7. Damaged During Shipping
If your package arrives damaged during transit, please contact us within 24 hours of delivery with photographs. We will arrange a replacement at no extra cost. Please refer to our Refund Policy for complete details.
8. Contact Us
For any shipping-related queries, reach out to us at:
š§ jchindia68@gmail.com
š www.celsiuspop.com
